I'm Very Upset with ETSY Right Now *sigh*

I'm in the middle of fighting with Etsy. It's frustrating. I got a notification that I have an order to fulfill and ship, and I'd love to do exactly that. But, I can't escape from my personal account (I had been looking at a couple of things I might want to purchase for myself early last week). It won't even acknowledge that I have a business account, and, of course, there are no human beings to talk to in "Customer Service" (a total misnomer, if there ever was one). Do any of you have any ideas for me? I'm trying to get logged into my business account, but it's sending me to my personal account every time. *GRRRRRR*

Most people are just purchasing from Etsy. I'm 
both selling and purchasing from two different 
accounts, and it's not letting me switch from my 
personal account to my business account so that 
I can fulfill the order that was placed. GRRRR. 

On the Travis end, I managed to get everything finished on Sunday. It was supposed to be in his hands yesterday, and I uploaded everything, double and triple checked everything, linked the photos to the page and gave him permission to view the photos, and everything should be working well. The store has never looked cleaner, but we're already messing things up because we are an active entity - we actually do sell things, order products and interact with customers. What a concept! LOL

It's a good picture of Travis, isn't it? I'm quite 
sure he looks nothing like this now, but it's 
possible. In any case, it's to his advantage to get 
every dollar out of the store that he can because 
his fee is based on our sales numbers. When we 
do better, he does better. 

Things are in his ballpark now, however. He needs to review the items we'll have available for sale - things OTHER than product, in other words. He's working with the big things - the display cases, furniture, and equipment. I think I ended up with almost 90 items on that list, a good portion of it being various types and ages of metal shelving from the warehouse area. We have a LOT of metal shelving. Some of it is quite old - inherited from his father when we bought the business. His Dad opened his business in 1954, and it's quite likely that some of the shelving dates from that time period. 

We have a LOT of industrial shelving that spans almost 50 
years. It nowhere close to this neat or uniform, but it all 
serves the same purpose - displaying product. We have a bunch 
on our main floor holding our product, and a very large 
bunch in the basement for warehouse storage. I'd estimate 
we have at least 40 shelving units, although it certainly 
could be up to 20 more than that. 

But there's still a LOT to do. And we're actually still buying some product - we're out of a few very specific things that we really do need to have on hand. So, we'll be placing an order with one of our suppliers within a day or two to get back to normal on things that we're sold out of. After all, black beads are essential, and we're actually sold out of black beads in size 11 right now. 

Black seed beads are getting quite low on stock, and 
it's something we know we can sell - no matter what. 
It's an important color, and we really can't sell out of 
it until the last minute, so we're actually ordering 
some more. *sigh*

On that note, I'm heading to the swimming pool. I'm just a bunch of tense nerves, and the treadmill is helpful, but the water and a good audio book can work wonders. Have an excellent Tuesday and I'll be back tomorrow. Slava Ukraini.