I love getting mail orders in my business, we've accepted them from our web site since 1999, and they are a small, but important, part of my business. The killer is when I get an order that I know I can't fill, and I got one of those yesterday. So today I'll be pulling what I can, getting the information together, and then phoning the customer to let them know that a huge amount of what they wanted isn't available and can't be gotten. I told him that yesterday, but now I'll have specifics to discuss. Still, it leaves the customer wanting something I can't provide and that's a disappointment to both of us.
I'm a small business, not Amazon. When I get orders for 30-50 of items I'm usually ordering in quantities of 4, we're going to have a problem filling the order. |
Yesterday's swimming didn't. I have no idea why, but our Life Guard, usually as predictable as clockwork, was running late and not there by the time the doors were unlocked at 5:00 am. Rosemary and I looked at each other - we were both running really tight time schedules yesterday - we turned, and we left. We were followed by Kevin and Vann. I'm sure a Life Guard showed up eventually, but the four of us skipped our Thursday swim, and that's a day that I often get a lane to myself, so I was super disappointed.
So, since today is the final day of the month, I'm hoping for better results to end my month. A Life Guard, a good swim (even though I'll probably have to share a lane with Rosemary and have the Three Musketeers in the lane next to me - lots of waves from the three guys), a nice breakfast, a quick run to the bank and then setting up the laptop and trying to finish my final B2MeM offering. I hope each of you has a wonderful Friday. I'll be back on April Fool's Day.
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