I've been getting my eyeglasses relensed from Lenses RX on Staten Island for years now - decades, actually. I've always been delighted with their service and response. I had sent two sets of frames to them on the 7th of July, and hadn't received my completed glasses yet, which seemed unusual. So yesterday I contacted Customer Service, and a mess has now ensued.
 |
| I've used LensesRX for years and have always been very satisfied with their product and response. This time, however, the ball got dropped. They're working on their end, and I need to find a set of eyeglasses to order from Zenni or a similar vendor that I can get quickly. I need a set I can wear regularly with the right prescription, while we attempt to track down my package. |
I sent the frames via Priority Mail along with the prescription, the filled out forms, etc, and according to the tracking information, it was Delivered, Front Door/Porch, STATEN ISLAND, NY 10306, July 10, 2023, 1:00 pm. The only problem with that is that they never received the package. They're trying to track things down on their end, and I'll be talking with the Post Office on my end today. Although I have other frames I can send, one of my absolute favorite frames was one of the two I had in that package. I'm EXTREMELY disappointed. I can't necessarily blame LensesRX for this one. If they didn't bring the package into the business, I'm totally blaming the Post Office on this. Still, it leaves me without the eyeglasses that I desperately need.
 |
I sent the eyeglasses via Priority Mail. Next time I send some frames, I'll use Express Mail which requires a signature for delivery. GRRRR |
I'll be talking with Customer Service again today. I'll probably have to order a rush set of eyeglasses from Zenni or a similar company in the interim, because I really can't be without the set of glasses I'm using as a stop-gap right now, and that set are my absolute FAVORITE eyeglasses. I'm unwilling to chance things with it in any case. But, I'm quite displeased - to put it mildly.
 |
One of the arguments about the heat of the SW vs the heat of the Midwest or other areas is that the SW is dry heat. Still, over 100 is hot in anyone's estimation. I've lived in the SW, and now live in the Upper Midwest where we don't have high temperatures often, but we do have high humidity. Today will be a bit of a steam bath since we'll be having temps in the mid-90's. Add in our humidity and it might feel like more than 100 degrees, easily. My plants are loving it, and our nights are cool, so it's really not all that bad. LOL |
Today is a "day off" and it will be a very busy one with Ogre Juice to be made, groceries to be purchased, and a variety of other things to accomplish. I guess I'd better purchase a new set of eyeglasses as well - something funky, since the two I sent off may never be found. *sigh* I'll add that to my mental list of "things to do". It's also going to be beastly hot today with high humidity - nothing like living in a steam bath for a while. The one benefit of living in the Land of 10,000 Lakes is the fact that we rarely get extremely hot. The one negative is that all of that water either gives us massive snowfalls or steam baths, depending on the exterior temperatures. Today is a steam, bath kind of day.
 |
Today I need to find an island of calm. I can't really do much about the misdelivered box. I can get other glasses ordered, and will do that today. But, I'm going to be grateful that I still have my absolutely favorite set of frames, and only lost my second-favorite set. It's only things - and things aren't everything. It's just one more small setback. |
On that note, I'm out of here. I'm not really sure how I can be running behind schedule at 6:00 am, but I'm totally feeling it right now. Hopefully I'll find an island of calm at some point today because I really need some of that too - life can't all be "hurry up and die". Calm, sometimes, can be life - and I need calm. On that note, have a restful and blessed day and I'll be back tomorrow. Slava Ukraini.
No comments:
Post a Comment