Good Days/Bad Days

Why are people so cruel and ignorant? I had a former customer in yesterday to complain about a repair we had done on a silver and turquoise bracelet that he owned. I remember the repair - we hadn't wanted to do it in the first place, and got backed into a corner on it - or rather my Manager did, since it was he who accepted the repair. I didn't want to do it because I knew I didn't have a stone that was the appropriate color for the repair. But he did it under pressure - more than six months ago. Yesterday the "gentleman" came into the store, ranting and raving about how we had done a horrible job, that he had gotten the repair redone in the Southwest for 1/2 the cost and that the repairperson had told him some crap about how the angle of the edge of the store that we had put into the piece was absolutely incorrect and therefore we didn't know what we were doing and he should be receiving a refund, or something, for the original repair. I guarantee he got an inferior stone this time around, and the gobble-te-gook about 35 degree angle edge versus 90 degree edge was a bunch of hooey. But, he left, unsatisfied, telling me that he would slander the store all over the internet.

So, I ask those of you who are our friends out there...if you see a negative comment about the shop on-line, we would really appreciate your posting something positive about us. Let's not spread negativity in this world of hate. Let's spread some love and positive feelings and only emphasize the positives in our lives. Please help a friend, if you can. On my part, I'll smudge the store this morning to get rid of any residual negativity that this "person" left in my store, and I'll thank the Spirits that most of my customers are absolutely amazing people who are positive and creative people. But please, help us out and post positive commentary about us if you see any negative commentary elsewhere. We can't look for negativity - I refuse to give into evil by allowing it a major place in my time and mind. I think I need to concentrate on the positive and the creative aspects of my life instead. (Of course, if I happen to come across something negative, I will also post a positive to negate those negative feelings.)

And today's Beading For A Cure auction pieces are by the talented bead artists Judi Burkhalter Grant (top photo) and Susan Kelovson (bottom photo). As always, I encourage you to visit the auction website and place your bid. Everything we earn (minus a VERY minimal operational fund) goes towards research to erradicate colorectal cancer. This is one more positive thing that we can do in this all-to-negative world. And, because I haven't pointed it out for a while - don't forget that the incredible hand-made bead that all of these Beading For A Cure items feature was made by my talented friend Laurie Smith. She's SO amazing and deserves to be acknowledged every now and again - LOL.